How We Help Drivers Like You

We make it easy for Australian drivers to report car defects, service failures, and dealership issues. By sharing your experience, you help hold manufacturers and dealers accountable — and support others facing similar problems. Together, we’re driving change across the auto industry.

 

Identify Common Issues Across Brands
Discover recurring problems with specific makes and models through shared user experiences and reports.

 

Understand Your Rights Under Australian Consumer Law
Stay informed about your legal protections, including recent updates that strengthen your ability to claim refunds, repairs, or replacements.

 

Submit Vehicle Complaints with Ease
Our streamlined complaint form makes it quick and simple to report issues with your car or dealership experience.

What Makes Us Different

A Dedicated Platform for Car Complaints: Focused, Purposeful, and Impactful

At  Carcomplaints.com.au, we don’t do everything; we do one thing exceptionally well: car complaints. Unlike general forums or social media platforms where your story can get buried, our site is built solely for issues related to vehicles and dealership experiences.

This focused approach ensures that your voice is heard, your complaint is visible, and your experience contributes to meaningful change within the automotive industry. Every submission helps build a stronger case for consumer advocacy and accountability.

Explore Car Brands

A - C Car Brand

 

  • Abarth

  • Alfa Romeo

  • Alpine

  • Audi

  • BMW

  • Cadillac

  • Chevrolet

  • Chrysler

  • Citroën

  • Cupra 

 

 

F - K Car Brand

 

  • Ferrari

  • Fiat

  • Ford

  • Genesis

  • Haval

  • Honda

  • Isuzu

  • Jaguar

  • Jeep

  • Kia

 

L - N Car Brand

 

  • Lamborghini

  • Land Rover

  • Lexus

  • Lotus

  • Mazda

  • McLaren

  • Mercedes-Benz

  • Mini

  • Mitsubishi

  • Nissan

 

 

Join a Class Action

Mercedes-Benz Defeat Device

Hyundai Engine Class Action

ISUZU Defeat Device Class Action

[See All Class Actions Button]

Recent Complaints from Drivers

"My Toyota Hilux keeps triggering the DPF light, and the dealership refuses to fix it properly."

John T., Brisbane

“I’ve had my Hyundai i30 engine stall three times—it's not safe and they keep brushing me off.”

 Mia R., Melbourne

 “Bought a secondhand Mercedes-Benz and found it had a defeat device issue. No disclosure from dealer.”

Sam D., Sydney

 About Car Complaints au

Carcomplaints.com.au, was born from a straightforward concept driven by genuine concern for Australian motorists. We noticed a gap: a lack of a dedicated platform for Australians to voice their grievances about motor vehicles. Our founder, based in Sydney, Australia, envisioned a space where consumers could share experiences, identify common issues, and collectively seek accountability from manufacturers. The site was launched to address this need, offering a unique service focused solely on complaints related to cars and the service by dealerships in breach of the Australian consumer law.

Our Mission

At Carcomplaints.com.au, our mission is simple but powerful: to create a platform where everyday Australian drivers are heard, respected, and supported.

We’re here to ensure that your complaints lead to action and that you’re equipped with the tools to stand up for your rights. Through collective awareness and transparency, we aim to reshape the automotive experience in Australia.

Frequently Asked Questions

How do I file a complaint?
You can easily file a complaint through our online platform by providing detailed information about your car issues.

What kind of support do you offer for resolving complaints?
We offer guidance and support in addressing complaints effectively, helping you find resolutions that work for you.

How can I get involved in consumer advocacy efforts?
You can get involved in consumer advocacy efforts by joining our community and sharing your experiences and grievances about car ownership.

Driver Feedback & Success Stories

 

“I struggled for months trying to get my dealership to acknowledge a defect in my car. After submitting my complaint here, I found others with the same issue and was able to join a class action. So grateful for this site!”

 Jake M., Melbourne VIC

 

“I submitted a complaint after my engine failed only months after purchase. The site made it easy to report the issue and understand my consumer rights. Within weeks, I got a response from the manufacturer.”

Sarah T., Brisbane QLD

 

“Reporting my car issues was quick and hassle-free. I even discovered I could be part of a class action I didn’t know existed.”

Leon C., Perth WA

Complaint Details

Have a complaint about your car? Contact us for assistance in filing a complaint and resolving issues with your motor vehicle.

Location

Carcomplaints.com.au
Sydney, Australia